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Security

Last Updated: August 1, 2024

1. Our Commitment to Security

At ecomAI, we take the security of your data very seriously. We are committed to protecting your information from unauthorized access, use, or disclosure. We have implemented a comprehensive security program that includes administrative, technical, and physical safeguards designed to protect your data.

2. Data Encryption

We encrypt your data both in transit and at rest. All communications between your browser and our servers are encrypted using industry-standard TLS (Transport Layer Security). Data at rest is encrypted using AES-256, one of the strongest block ciphers available.

3. Network Security

Our infrastructure is hosted in secure, world-class data centers. We use firewalls, intrusion detection systems, and other network security measures to prevent unauthorized access to our network. We regularly review our network architecture to ensure it is robust and secure.

4. Access Control

Access to your data is strictly controlled. We follow the principle of least privilege, meaning that our employees are only granted access to the data they need to perform their job functions. All access is logged and audited.

5. Vulnerability Management

We regularly scan our systems for vulnerabilities and patch them in a timely manner. We also work with third-party security experts to conduct penetration testing and security audits of our systems. We have a responsible disclosure program and encourage security researchers to report any potential vulnerabilities they find.

6. Incident Response

In the event of a security incident, we have a formal incident response plan in place. Our plan includes procedures for containing the incident, investigating its cause, and notifying affected users in accordance with applicable laws and regulations.

7. Your Responsibilities

While we take extensive measures to secure your data, you also play a crucial role. You are responsible for maintaining the security of your account credentials, including your password. We recommend using a strong, unique password and enabling two-factor authentication for your account.

8. Contact Us

If you have any questions about our security practices or if you believe you have found a security vulnerability, please contact us immediately at security@ecomai.com.