Privacy Policy
Last Updated: August 1, 2024
1. Introduction
This Privacy Policy explains how ecomAI ("Company," "we," "us," or "our") collects, uses, and discloses information about you when you access or use our website, products, and services (collectively, the "Services"), and when you contact our customer service team, engage with us on social media, or otherwise interact with us. By using our Services, you agree to the collection, use, and disclosure of your information as described in this Privacy Policy. If you do not agree, please do not use our Services.
2. Information We Collect
We collect information you provide directly to us. For example, we collect information when you create an account, subscribe to our newsletter, participate in any interactive features of the Services, fill out a form, request customer support, or otherwise communicate with us. The types of information we may collect include your name, email address, password, company information, and any other information you choose to provide.
We also automatically collect certain information when you use our Services, including log and usage data, device information, and information collected by cookies and other tracking technologies. This helps us to improve our Services and to deliver a better and more personalized service.
3. How We Use Your Information
We use the information we collect to provide, maintain, and improve our Services, including to process transactions, develop new products and services, and manage our relationship with you. We may also use the information we collect to:
- Personalize your experience and the content you see.
- Communicate with you about products, services, offers, promotions, and events offered by ecomAI and others, and provide news and information we think will be of interest to you.
- Monitor and analyze trends, usage, and activities in connection with our Services.
- Detect, investigate, and prevent fraudulent transactions and other illegal activities and protect the rights and property of ecomAI and others.
5. Data Security
We take reasonable measures to help protect information about you from loss, theft, misuse, and unauthorized access, disclosure, alteration, and destruction. We use a combination of technical, administrative, and physical controls to maintain the security of your data. While we implement safeguards designed to protect your information, no security system is impenetrable and due to the inherent nature of the Internet, we cannot guarantee that information, during transmission through the Internet or while stored on our systems or otherwise in our care, is absolutely safe from intrusion by others.
6. Your Rights and Choices
You have certain rights and choices regarding the information we collect about you. Depending on your location and subject to applicable law, you may have the right to access, correct, or delete your personal information. You may also have the right to object to or restrict certain processing of your personal information. You can typically manage your account and marketing preferences from your account settings page. For all other requests, you may contact us as set forth in the "Contact Us" section below.
7. Children's Privacy
Our Services are not directed to children under the age of 13, and we do not knowingly collect personal information from children under 13. If we become aware that a child under 13 has provided us with personal information, we will take steps to delete such information. If you become aware that a child has provided us with personal information, please contact our support services.
8. International Data Transfers
ecomAI is based in the United States, and we process and store information on servers located in the United States. We may also subcontract processing to, or share your information with, third parties located in countries other than your home country. Your personal information may therefore be subject to privacy laws that are different from those in your country of residence. Information may be transferred to countries that do not have the same data protection laws as the country in which you initially provided the information. When we transfer your information to other countries, we will protect that information as described in this Privacy Policy.
9. Changes to This Policy
We may change this Privacy Policy from time to time. If we make changes, we will notify you by revising the "Last Updated" date at the top of the policy and, in some cases, we may provide you with additional notice (such as adding a statement to our homepage or sending you a notification). We encourage you to review the Privacy Policy whenever you access the Services or otherwise interact with us to stay informed about our information practices and the choices available to you.
10. Contact Us
If you have any questions about this Privacy Policy, please contact us at: privacy@ecomai.com. Our Data Protection Officer is also available to address your questions and concerns about our data practices.